Returns And Refunds Policy


Returns And Refunds Policy:

 

If you are unhappy with your order, please return it to us within 5 days. Any questions or concerns, please contact info@desiredesign.com  by email and we will provide you the return address as soon as possible.

We are unable to pay for return shipping. If your order received a promotion (such as free shipping etc), the shipping cost will be deducted from your total refund (at our discretion). There is a 10% restock fee on returns (at our discretion).

If you are not completely satisfied with your purchase , refunds are being issued for the following cases:

- The wrong item was received in terms of color, size, or model (evidence is needed).

- The package has arrived in a damaged condition (evidence is needed).

- The item arrived in extremely poor quality (evidence is needed).

- The order went missing.

- The estimated delivery time has expired.

 

Please contact info@desiredesign.com by email and we will give you a refund if you are due refund.